iTOO Logo

Claim Notification

About Our Digital Form
The Purpose of This Digital Form
Welcome to iTOO's secure digital claims form. This form is used to notify iTOO of:
  • A loss that has already occurred (a claim)
  • An event which may lead to a claim - if required by your policy (a circumstance)
When Not To Use This Form
Should you have a Cyber, Pollution Spillage or Kidnap & Ransom emergency or require Classic Car roadside assistance, please call us on 0861 00 4866 (or +27 11 351 4734) instead of proceeding with this form.

What You Will Require To Complete This Form
  • Details of the claim/circumstance
  • Any applicable supporting documents, such as:
    • Affidavit or witness statements,
    • Artinsure lost items form,
    • Correspondence,
    • Contracts,
    • Policy Schedule,
    • Video or photographic evidence of incident...
If You Need Our Help
For help completing this form, please email us at

Your Security Matters to Us
We've transitioned to secure digital forms that are encrypted while being completed using SSL. Unlike PDFs, this means that the access to your information is strictly controlled, and cannot be circulated. It also means that information can easily be deleted once it is no longer required.
About You

Although you may continue, we strongly recommend that you contact your broker (and inform them in writing), so that they can advise and complete this process on your behalf.

Broker Contact Details

Full name of your broker (eg: Jim Singh)

Broker's email address (eg:

Additional broker email addresses you want included in the notification (eg: placement team)
Policy Details

iTOO policy number related to claim notification

Name of policyholder

Policyholder Contact Details

Contact at the insured dealing with the claim notification

Claim / Circumstance Details

Supporting Documents

To upload several files, please click 'add another response' on the right to add up to a maximum of 10 files. Should your documents be larger than allowed, please complete the process and these will be requested later.
Additional Comments

You can add details of another claim/circumstance (up to a maximum of 3), by clicking 'Add another response' below.

iTOO Special Risks (Pty) Ltd
Villa Arcadia, 22 Oxford Road, Parktown, Gauteng, 2193
Tel: 0861 00 4688 (Int: +27 11 351 4734) | Email: |
iTOO Special Risks (Pty) Ltd (Reg: 2016/281463/07) is an authorised Financial Services Provder (FSP: 47230)
Underwritten by The Hollard Insurance Company Limited (Reg: 1952/003004/06)
a Licensed Non-Life Insurer and an authorised Financial Services Provider
Website Disclaimer | Privacy Policy